How we protect and handle your information
Last updated: October 21, 2025
Look, we get it - privacy policies can be pretty dry stuff. But when you're working with us on projects in remote northern communities or sensitive environmental areas, we take data protection seriously. This isn't just legal boilerplate; it's about respecting the trust our clients place in us.
At Halrion Frontier Architecture, we're committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). We've been handling sensitive project data for communities across the North for years, and we know the importance of keeping things confidential.
We're pretty straightforward about what info we need from you. Here's the breakdown:
We don't collect: Financial account details, social insurance numbers, or any sensitive personal information unless it's specifically required for regulatory compliance on a project - and we'll always tell you why first.
We're not in the business of selling data or bombarding you with spam. Your info serves specific purposes related to delivering quality architectural services:
When you reach out about a potential project, we use your contact info to get back to you - pretty straightforward. We'll discuss your needs, share preliminary ideas, and coordinate site visits if necessary. For remote communities, this often involves coordinating with multiple stakeholders, so having accurate contact details is crucial.
Your project details help us create accurate proposals and cost estimates. Once we're working together, we'll use your information for invoicing, contract management, and keeping you updated on project milestones. We also maintain records for warranty and liability purposes as required by our professional insurance.
Working in northern and remote areas means dealing with various regulatory bodies - federal, provincial, territorial, and sometimes Indigenous governing authorities. We use your information to prepare permit applications, environmental assessments, and other required documentation. This is all part of making sure your project meets legal requirements.
If you've opted in, we'll occasionally send updates about northern building practices, regulatory changes, or case studies from completed projects. We keep these infrequent and relevant. You can unsubscribe anytime - no hard feelings.
We analyze how people use our website to make it better. This helps us understand what information folks are looking for and how we can present it more effectively. All analytics data is aggregated and anonymized.
Security isn't just about technology - it's also about practice and culture. Here's what we do to keep your data safe:
All data transmitted through our website uses SSL/TLS encryption. Email communications containing sensitive project info are encrypted or sent through secure client portals.
Only authorized team members can access client data, and only what they need for their specific role. We use multi-factor authentication and strong password policies.
Digital files are stored on encrypted servers in Canada. Physical documents are kept in locked cabinets in our secure office. When we're done with paper records, they're shredded.
We maintain encrypted backups of all project data in multiple secure locations. If something goes wrong with our primary systems, your information is protected.
Everyone on our team is trained on privacy practices and understands the importance of protecting client information. It's part of our professional culture.
We actively monitor our systems for potential security threats and keep our software updated with the latest security patches.
No system is 100% bulletproof, but we're constantly working to minimize risks. If we ever experience a data breach that affects your information, we'll notify you promptly as required by Canadian law.
Under Canadian privacy law, you've got some solid rights when it comes to your personal information. Here's what you can do:
You can request a copy of the personal information we hold about you. We'll provide it in a reasonable format within 30 days (or let you know if we need more time and why).
If something's wrong or outdated, let us know and we'll fix it. Accurate information helps us serve you better anyway, so we appreciate corrections.